Financial Services – Mid-Size RIA ($4B AUM): Client Onboarding & Compliance Automation

Industry: registered investment advisory. Size: 38 advisors, $4B AUM. Complexity: multi-custodian, state registrations. Systems: Salesforce, portfolio accounting, custodian portals.

Manual form chasing, inconsistent suitability files, duplicate custodian entry. Regulatory scale risk.

Orchestrated onboarding graph: intake → verify → suitability AI → custodian packets → surveillance hooks for changes.

1. Trigger: prospect converts.
2. AI extracts IDs, tax forms.
3. Risk and objective structured.
4. Suitability draft + flags.
5. Custodian API submissions.
6. CCO reviews exceptions.
7. Surveillance alerts on profile drift.

KYC Assembly Agent, Suitability Narrative Agent, Custodian Ticket Agent, Exception Router Agent, Surveillance Triage Agent.

Encrypted PII store, WORM logs, enterprise LLM, API adapters per custodian, Salesforce as system of record.

Salesforce Financial Cloud, Orion, Fidelity/NFS APIs, PostgreSQL, OpenAI, DocuSign

Onboarding cycle −46%; exception rework −63%; exam prep binder time −55%; advisors gained ~6 hrs/week each of administrative recovery.

Build: 13 weeks with CCO oversight. Deploy: 3 weeks pilot team. Optimization: continuous rule library.