Legal – Insurance Defense Firm (Regional): Billing, LEDES & Carrier Portal AI

Industry: insurance defense. Size: 200 attorneys. Complexity: strict carrier formats.

Manual LEDES pain, rejections, slow cash. Scale limited new carrier panels.

Time Capture Agent, Narrative Agent, Rule Validator Agent, Resubmission Agent.

1. Time entries flow in.
2. AI normalizes narratives.
3. LEDES assembled.
4. Carrier-specific checks.
5. Submission.
6. Rejections parsed; fixes suggested.
7. Learning from patterns.

Capture Agent, Compliance Agent, Repair Agent.

Batch + streaming, rules engine + LLM, secure billing DB.

Aderant, Collaborati, PostgreSQL, OpenAI, speech-to-text

Invoice rejection rate −69%; days-to-pay −22%; write-offs from billing errors −81%; billing clerk hours −47%.

Build: 7 weeks. Deploy: practice group pilot. Optimization: 8 weeks carrier packs.