Case studies

Logistics

Logistics – Digital Freight Brokerage: Load-to-Carrier AI Matching

Timeline: Build: 9 weeks. Deploy: lane-by-lane. Optimization: 10 weeks market models.

Business overview

Industry: digital freight brokerage. Complexity: volatile spot market.

Common pain points

Manual matching, compliance gaps, claims drag.

Full AI automation system (PrimeAxiom solution)

Load Agent, Match Agent, Price Agent, Claims Agent.

Automation workflow (detailed system flow)

1. Load posted.
2. AI parses details.
3. Carrier search.
4. Price suggestion.
5. Dispatch.
6. POD capture.
7. Claims if issues.

AI agents & logic

Parser Agent, Matcher Agent, Risk Agent.

Technical architecture

Graph of carriers, real-time rates, LLM for unstructured load notes.

Tools & integrations

McLeod/Turvo API class, PostgreSQL, OpenAI, load boards, SMS

Results

Cover time −35%; fall-through rate −22%; claims cycle time −48%; gross margin per load +1.9 pts.

Timeline

Build: 9 weeks. Deploy: lane-by-lane. Optimization: 10 weeks market models.