Logistics – National 3PL Provider: Slotting, Labor & Wave Optimization AI

Industry: contract 3PL. Size: multi-DC. Complexity: omnichannel retail clients.

Manual slotting, wave inefficiency, labor mismatch.

Slotting Agent, Wave Agent, Labor Agent, SLA Agent.

1. Inbound forecast.
2. AI suggests moves.
3. Waves built.
4. Labor rostered.
5. SLA monitors.
6. Carrier exceptions.
7. Feedback loop.

Optimization Agent, Forecast Agent, Risk Agent.

WMS integration, OR solvers, real-time telemetry.

Manhattan WMS, Blue Yonder hooks, PostgreSQL, OpenAI, labor analytics

Pick path efficiency +17%; labor overtime −29%; SLA breach incidents −44%; inventory accuracy +0.3 pts (high-value SKUs).

Build: 12 weeks. Deploy: DC-by-DC. Optimization: 11 weeks seasonality.